Curse

Seiboob Emosewa · Oct 28, 2006, 05:21 AM // 05:21

I can't believe my luck. I open the box and no access key. I just hope Best buy will take it back. I thought I might have dropped it, but looked everywhere and nothing.

Phoenix Arrows · Oct 28, 2006, 05:25 AM // 05:25

It's in a black square thing with places to rip, in case you overlooked it. Otherwise, that sucks. Perhaps Best Buy will take it back, but I doubt it.

Seiboob Emosewa · Oct 28, 2006, 05:30 AM // 05:30

I looked everywhere for it and nothing. Even the cellophane hadn't been ripped, so i dont know what happened

Sasuke The Betrayer · Oct 28, 2006, 05:39 AM // 05:39

I got one from Bestbuy, Guild Wars Prophecies, and it's key was ripped. I got it returned and exchanged for another one.

Seiboob Emosewa · Oct 28, 2006, 05:45 AM // 05:45

Maybe they'll take mine back and AT LEAST let me exchange it. I mean, it's not like I've returned 10 other copies of nightfall. Besides, I bought it with a gift card, so they dont even have to reimburse me cash. I just hope for an exchange.

Texas Flood · Nov 09, 2006, 04:29 AM // 04:29

The same thing happened to me today and now I am left talking to GW support people hoping they can fix the problem

Knightsaber Sith · Nov 09, 2006, 04:31 AM // 04:31

^They'll probablly just tell you to return it to whoever you bought it from

sinican · Nov 09, 2006, 04:34 AM // 04:34

meanwhile these places typically wont allow the return of opened games...

Lampshade · Nov 09, 2006, 04:42 AM // 04:42

Sounds like a great way to make money.

Thallandor · Nov 09, 2006, 06:08 AM // 06:08

It happened to a friend on mine once on a Factions CE, he went back to the retailer and emailed support as well. He got a new key only after a week or two.

Good luck.

Arkantos · Nov 09, 2006, 06:15 AM // 06:15

With no proof you didn't lose it, I really hope they give you get a refund.

Curse You · Nov 09, 2006, 06:53 AM // 06:53

Quote:

Originally Posted by Arkantos

With no proof you didn't lose it, I really hope they give you get a refund.

Sorry but... lol at grammar

Solar Light · Nov 09, 2006, 07:55 AM // 07:55

If he still has his recept, plus the box info, he has all the proof that he made a purchese, so, something ought to be doable

arcady · Nov 09, 2006, 08:32 AM // 08:32

I'm still waiting to hear what happened to the Original Poster...

Don't give me juicy gossip and then fail to follow through with the finish up...

magras · Nov 09, 2006, 11:00 AM // 11:00

This is interesting, I actually got 2 key cards in my box, maybe that is where you key card went

NiukNiuk · Nov 09, 2006, 11:02 AM // 11:02

I had the same problem with my CE edition of Factions that I purchased online.

I wrote to the support, explaining the situation and giving them "proofs" (when and where I bought it, scan of the bill, photo of the barcode, of the content of the box etc...), and I received a CE key 3 or 4 days after.

Try to give as much details as possible.
And be sure to give all the proofs of your purchase.

Mr Toraan · Nov 09, 2006, 12:21 PM // 12:21

The same thing happened to a guildie of mine. He just exchanged it for another one and made sure to open it before he got out of the parking lot :P

cointerm · Nov 09, 2006, 12:35 PM // 12:35

I had heard stories about this before I got the game. When I went to the shop, though, I could see the "credit card" through the see-through side of the box. Prospective buyers might want to check for that in the future, just so they're sure the game comes with an activation code. (this was with the EU normal version. Other versions might not be see-through)

PanGammon · Nov 09, 2006, 12:42 PM // 12:42

Lol I know somone who used his cellphone to to photograph a Counter Strike CD Key. I'd never steal but I'm not everyone so............

Lord Devenish · Nov 09, 2006, 12:54 PM // 12:54

this happened to me as well

i preordered Nightfall CE and when it arrived it had no key, i got in touch with GW support and explained everything.
They asked for a copy of the receipt and the bar code number and then they sent me a new key.

good luck with getting a new key.